What are the benefits of vinyl labels?
Our labels are made from high-quality adhesive vinyl that is suitable for indoor and outdoor use and is guaranteed to last between 5-7 years. The labels are semi-permanent which allows for them to be removed if necessary, but they cannot be reused. If correctly applied, they are waterproof within 24 hours.
What will the vinyl labels stick to?
Our vinyl labels will stick to almost anything, as long as the surface is smooth, clean and dry. You can use our vinyl labels on glass, ceramic, wood, plastic, tiles, blackboards, whiteboards and paper. However, our vinyl is not suitable for fabric or textured surfaces and certain matte finishes.
Our labels are also not suitable for use on walls or other painted surfaces as we cannot guarantee that they will not damage or remove paint when removed.
Can I customise my order?
Absolutely. We love working with our customers to create unique designs. Simply order through the custom page and feel free to contact us if you require any further information.
How do I choose the size of my labels?
We have four different sizes available and recommend that you measure your container or bottle to ensure the label you have selected will fit. We have videos on our Instagram page that will also help you decide on sizing. Some labels, such as the roller bottle labels, are only available in one specific size.
If you do require a custom size then please email email@example.com and we will work with you to create the size that you need.
Do you offer a discount for bulk orders?
We sure do! If you order ten or more labels then you can use the code SAVE10 at the checkout and this will discount your order by 10%.
How do I apply my labels?
You will receive clear application instructions with your order. We also have some instructional videos on our Instagram page that you can refer to. If you have any further questions regarding label application, do not hesitate to contact us at firstname.lastname@example.org.
When will I receive my order?
Each order is custom made and we aim to have your order shipped within 2-5 business days.
We have different types of shipping available through Australia Post. Standard shipping is free and will take between 6-10 business days. Express post will incur an extra charge (this can be selected at checkout) and your order will usually arrive the next business day once it has been shipped.
During peak periods delivery times may be longer and we cannot be held responsible for delays caused by Australia Post.
Can I request a certain font or colour that is not listed on your website?
Yes, we are more than happy to work with you to create your own design and can source a variety of fonts and vinyl colours to suit your needs. Feel free to contact us if you have a specific design in mind.
Do you accept returns or exchanges?
As all of our orders are custom made for your individual needs we cannot accept returns or offer refunds for change of mind. In the unlikely event of a faulty product, we ask that you contact us directly via email at email@example.com and we will work with you towards a resolution. We do not accept responsibility for product issues if the application instructions are not followed.
How do I pay for my order?
We have a range of payment options available and you will have the opportunity to select your preferred option at the checkout.
I don't know where to start on labelling my home?
We have compiled a list that will help you get started on labelling your home, all you need to do is subscribe below and the list will be sent to your email!